Privacy Notice
Effective Date: 05/09/2023
At the North West Property Owners Association (“we,” “us,” or “our”), we are committed to protecting the privacy and security of your personal information. This Privacy Notice explains how we collect, use, disclose, and safeguard your personal information when you visit our website or use our services. By accessing or using our website, you consent to the practices described in this Privacy Notice.
1. Information We Collect
We may collect various types of information from visitors to our website:
a. Personal Information: When you voluntarily provide it to us, we collect personal information such as your name, email address, phone number, postal address, and any other information you choose to provide when contacting us or using our services.
b. Automatically Collected Information: When you visit our website, we may automatically collect certain information about your device, browsing actions, and usage patterns. This may include your IP address, browser type, operating system, referring URLs, pages visited, and other interactions with our website.
2. Basis for Holding Data
We will only process your personal information when we have a valid legal basis to do so. The legal bases for processing your data are as follows:
a. Consent: By providing your personal information voluntarily, you consent to the processing of your data for the purposes stated in this Privacy Notice.
b. Legitimate Interests: We may process your data based on our legitimate interests in providing information, services, and support related to the activities and services of the NWPOA. We will always consider your rights and interests before processing personal data under this basis.
c. Legal Obligations: We may process your data to comply with applicable legal obligations and requirements.
3. Use of Information
We may use the information collected for the following purposes:
a. Providing Services: To provide you with information, services, or assistance that you request from us.
b. Communication: To respond to your inquiries, provide customer support, and send you important updates and announcements.
c. Marketing and Promotions: To inform you about our events, services, and promotions that may be of interest to you (unless you have opted out of receiving such communications).
d. Improvement and Analysis: To analyze trends, administer our website, and improve its content and functionality.
e. Legal Obligations: To comply with applicable legal obligations, enforce our website’s terms and conditions, and protect our rights, privacy, safety, or property, as well as that of our users and others.
4. Sharing of Information
We may share your personal information with third parties under the following circumstances:
a. NRLA or Other Third Parties: We may share visitor information, including personal information, with other third parties, such as the National Residential Landlords Association (NRLA), for purposes related to the landlord association’s activities and services.
b. Service Providers: We may engage third-party service providers to perform functions on our behalf, such as website hosting, data analysis, marketing, and customer service. These service providers will have access to your personal information only to the extent necessary to perform their functions and are contractually obligated to protect your information.
c. Legal Compliance: We may disclose personal information if required by law, regulation, legal process, or governmental request, or to protect our rights, privacy, safety, or property or that of others.
d. Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your personal information may be transferred as part of the transaction, subject to applicable laws.
5. Your Choices
a. Opt-Out: You may choose to opt-out of receiving marketing communications from us by following the unsubscribe instructions provided in those communications or by contacting us directly.
b. Cookies and Tracking Technologies: Most web browsers are set to accept cookies by default. You can adjust your browser settings to refuse cookies or to alert you when cookies are being sent. However, please note that certain features of our website may not function properly without cookies.
6. Data Security
We implement reasonable security measures to protect your personal information from unauthorized access, use, or disclosure. However, no method of transmission over the internet or electronic storage is completely secure. Therefore, while we strive to protect your personal information, we cannot guarantee its absolute security.
7. GDPR Compliance and ICO Registration
We are committed to complying with the General Data Protection Regulation (GDPR) and other applicable data protection laws. As part of our commitment to data privacy and protection, we are registered with the Information Commissioner’s Office (ICO) under registration number 123456.
8. Third-Party Websites
Our website may contain links to third-party websites. This Privacy Notice does not apply to those websites, and we are not responsible for their practices. We encourage you to review the privacy policies of third-party websites before providing any personal information.
9. Children’s Privacy
Our website is not intended for children under the age of 16. We do not knowingly collect personal information from children under 16. If you are a parent or guardian and believe that we may have collected information from your child, please contact us at info@nwpoa.co.uk.
10. Changes to this Privacy Notice
We may update this Privacy Notice from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. Any changes will become effective when we post the revised Privacy Notice on our website.
11. Contact Us
If you have any questions, concerns, or requests related to this Privacy Notice or the way we handle your personal information, please contact us at the details on our contact us page.